Introductory section

Appeal of the Chairman of the Board of Directors

Dear shareholders, investors, partners and customers!
Transtelecom JSC is systematically transformed into digital services provider and simultaneously optimizes its organizational structure and business processes. In 2017, we took several important steps towards the development of our Company and the achievement of strategic goals approved by the Board of Directors.

The effectiveness of the chosen model for the company's development aimed at fundamental internal transformation is confirmed by the operating and financial results achieved at the moment.

The internal audit service was established in order to consistently improve the quality and efficiency of corporate governance.

Traditional operator services that generate a significant share of revenues continue to be systematically improved in order to increase customer loyalty through the quality of services provided, optimization of internal processes and development of package offers. Due to the transformation of the company into an IT integrator - other innovative products are being developed according to world-class trends, in addition to the development of cloud services.

The sustainability principles are integrated into our business strategy, which is expressed in the Company's daily activities. The Company strives to reduce to minimum the negative impact on the environment, to ensure high standards of safety in the workplace, and to build up a constructive dialogue with all stakeholders.

I am confident that further implementation of the strategy will allow the Company to continue strengthening its leading positions in the telecommunications market through sustainable business growth in new areas, expanding the range of services provided and improving the quality of customer service, which ultimately will enhance the investment attractiveness of Transtelecom JSC.

On behalf of the Board of Directors, I want to express my gratitude to all the employees of the Company who, in the framework of the corporate strategy, have ensured decent results for 2017. We plan to continue to work in the interests of the shareholders and customers of Transtelecom JSC to increase the value of our assets, increase the profits and capitalize the Company.

Vice President for Infrastructure Projects of KTZ NC JSC, 
Chairman of the Board of Directors of Transtelecom JSC
Bauyrzhan Pazylbekovich Urynbassarov